Damaged rear spar in NEW EX-3 kit

[CutterFlight]

Does anyone know why Support isn't returning calls and emails?
CJ Beck
Stearman Field / Benton, KS

[Andy]

Does anyone know why Support isn't returning calls and emails?
CJ Beck
Stearman Field / Benton, KS

I think it's only one person and he may have time off for Thanksgiving. I think you'll find Pete is very helpful when/if you can make contact.

I can understand the frustration though if you have damaged kit parts.

[CutterFlight]

My most excellent Regional Rep Jeffery Baber just shared the Kit Support Help Desk option with me. That should do it!
Thank you, Jeff.

[Pete D]

Thank you Andy,

Yes we are somewhat short staffed right now. Emails sometimes work better than a phone call even if it is describing the problem and requesting a call back. Allows us to respond more prepared.

Kit support email; kitsupport@cubcrafters.com
Production a/c support; support@cubcrafters.com

[J2cub]

My most excellent Regional Rep Jeffery Baber just shared the Kit Support Help Desk option with me. That should do it!
Thank you, Jeff.

Glad I could help!