New CubCrafters Kit Support Help Desk is Live!

[Pat Horgan]

To All Our Great Kit Customers:

Our kit program is very important and we are scaling-up our infrastructure to bring great customer support experiences that match the increasing demand for our Carbon Cub kits. A 12-member kit support team is established and we are excited to announce our new Kit Support Help Desk is operating.

NEW CUBCRAFTERS KIT SUPPORT HELP DESK IS LIVE

Kit Support Help Desk
Kit Telephone Support: 509-367-5225
Monday through Friday
9am to 12pm AND 2pm to 3:30pm PT

Kit Email Support: kitsupport@cubcrafters.com

ALL kit related communication shall be directed to the new help desk email and call center. Email is the best way to communicate requests; please include your name, kit model/number, and the manual section if you have a technical question. If you prefer to speak with us, please use the Kit Telephone Support number at 509-367-5225. Several of our team members are actively answering your emails and calls, making sure requests are processed quickly.

We are excited for these advancements and will continue to update you with great new changes for our kit program in 2020.

Thanks,

Pat