Attention All Owners:
As the fleet continues to grow, we are looking to improve the way we supply necessary information to owners. Traditionally, updates to manuals have been printed and shipped to each owner. Service documents have also been handled this way. We are now making the transition to a digital publications system.
What does this mean for owners?
Email Updates
Document releases will now be announced via email and contain a summary of updates as well as links to the viewable/printable document(s) on the website. Emails for service instructions and other documents which have associated parts kits will soon have direct links to our
online store so that purchasing these kits will only be a few clicks away.
Online Documents
The
Owner Support section of our website currently contains PDF versions of released manuals and service documents. We are working towards updating this page to be more user-friendly as it will be the primary document source for owners. This will likely mean that we will separate the manual files into sections so that only the updated sections need to be printed, as well as make the webpage filterable by aircraft serial/registration number.
Currently, we have owner mailing addresses, phone numbers, and emails on record in accordance with ASTM F2295 Section 5.4.2. If your contact information has changed it can be updated online
here.
Summary
Continued airworthiness documents will soon be no longer mailed out. Owners will instead receive email updates notifying them of recent updates and/or newly released documents. Opting to receive printed updates will still remain an option, but a cost may be incurred in the future. Service Alerts (those requiring immediate action) will likely remain as a mailing to each owner.
Feel free to post below or
contact us personally by phone or email with questions or comments.