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Thread: New CubCrafters Kit Support Help Desk is Live!

  1. #1
    Senior Member
    Join Date
    Aug 2015
    Location
    Yakima, WA
    Posts
    298

    Default New CubCrafters Kit Support Help Desk is Live!

    To All Our Great Kit Customers:

    Our kit program is very important and we are scaling-up our infrastructure to bring great customer support experiences that match the increasing demand for our Carbon Cub kits. A 12-member kit support team is established and we are excited to announce our new Kit Support Help Desk is operating.

    NEW CUBCRAFTERS KIT SUPPORT HELP DESK IS LIVE
    Kit Support Help Desk
    Kit Telephone Support: 509-367-5225
    Monday through Friday
    9am to 12pm AND 2pm to 3:30pm PT

    Kit Email Support: kitsupport@cubcrafters.com

    ALL kit related communication shall be directed to the new help desk email and call center. Email is the best way to communicate requests; please include your name, kit model/number, and the manual section if you have a technical question. If you prefer to speak with us, please use the Kit Telephone Support number at 509-367-5225. Several of our team members are actively answering your emails and calls, making sure requests are processed quickly.

    We are excited for these advancements and will continue to update you with great new changes for our kit program in 2020.

    Thanks,

    Pat
    Last edited by Pat Horgan; 03-17-2020 at 10:29 AM.
    Patrick Horgan
    President
    CubCrafters | Yakima WA

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