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Thread: Email Inquiry?

  1. #1
    Junior Member
    Join Date
    Jul 2016
    Location
    Seattle, WA
    Posts
    1

    Default Email Inquiry?

    Is it normal not to respond to a customers email about your products? My email to Brad has gone unanswered for some time now.

  2. #2
    Member stroutmail's Avatar
    Join Date
    May 2018
    Location
    Spring Grove, PA
    Posts
    48

    Default Re: Email Inquiry?

    I usually get a email reply within a day or so, but if not, I call by phone. In a world where people get a hundred emails or more per day. It is easy to overlook one.

  3. #3
    Senior Member John Hodges's Avatar
    Join Date
    Feb 2010
    Location
    Arroyo Grande, CA
    Posts
    689

    Default Re: Email Inquiry?

    They run pretty lean at CubCrafters so Brad is swamped. We just got off the phone with him while he was in an airplane somewhere over the middle of Nevada. For inquiries to Brad, you should copy terisha@cubcrafters.com, Brad's right hand person.

  4. #4
    Junior Member
    Join Date
    Dec 2017
    Location
    Yakima, WA
    Posts
    21

    Default Re: Email Inquiry?

    Quote Originally Posted by Mudhen View Post
    Is it normal not to respond to a customers email about your products? My email to Brad has gone unanswered for some time now.
    Feel free to send myself, or Terisha an email; her email is actually Terisha.Ray@CubCrafters.com mine is Laceigh.Hiebert@CubCrafters.com

    Hope to hear from you soon!

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